Privacy Statement | Fanbyte - The Largest Collection of Online Gaming Information

ZAM Privacy Policy

Last Updated: August 8th, 2025

ZAM Network LLC (doing business as Fanbyte) (“ZAM”, “we”, “our”, “us”) is a company with principal offices at 12777 West Jefferson Blvd – Building E, Los Angeles, CA 90066, USA, and is the data controller for the purposes of data protection law. Our data protection officer can be contacted at privacy@zam.com.

The Privacy Policy explains how ZAM collects, uses, and otherwise processes information we obtain through your use of our products and services available on our website www.fanbyte.com or any other websites, apps, pages, features, advertising functionality, or content we own or operate (collectively, the “Services”). ZAM is a wholly-owned subsidiary of Tencent Holdings Limited, a Cayman Islands company, and operates independently of Tencent. This Privacy Policy does not apply to websites that simply name ZAM or have our logo on them.

If you do not agree to the processing of your personal information in the way this Privacy Policy describes, please do not provide your information when requested and stop using the Service. By using the Services, you confirm that you have read and understood the Privacy Policy and how we process personal information as described in this Privacy Policy.

What information we collect & how we use it

This section provides more detail on the types of personal information we collect from you, and why. It also identifies the legal basis under which we process your data to the extent required by the data protection laws in your jurisdiction.

Personal Information	Use	Legal Basis (where applicable)
Information you provide to us (either directly or through a third party)
Registration and Account Information To register, you need to provide your contact information and credentials such as name, username, email address and password. You can also provide other voluntarily disclosed optional information, such as address, phone number, language and gender. We will also generate identifiers such as user ID, etc.	We collect this information to allow you to register for and create your account for the Services, and to administer your account.	Necessary to perform our contract with you to provide you with the Services.
Customer Support & Communications Your email address, and any personal information shared from communications with us (such as your customer support tickets, correspondences and chat data with our teams)	We process this information in order to: provide you with the Services, and support you and respond to your communications; verify your account; and for informational and operational purposes, such as account management, customer service, system maintenance, order purposes, notifying contest winners, and other Services-related purposes.	Necessary to perform our contract with you to provide and support the Services.
Social Media Information When you choose to connect your social media account to your profile on the Services, we collect personal information from that social media website. For example, when you connect your Facebook account, we collect certain personal information you have made publicly available in Facebook, such as your name, user ID, profile picture, and certain any other information you have made public. When you allow it, we also obtain other non-public information from these social media websites.	We use this information to enable you to log into the Services via social media sites, such as Facebook and Twitter, in accordance with your request and to facilitate your use of the Services.	Necessary to perform our contract with you to provide the Services.
Information generated as part of the Services
Information from Using the Services We collect information you provide through your use of the Services. For example, when you interact with other users by posting comments and messages, chatting with other users on the Services, posting videos and screenshots, participating in promotions, adding in-game data to various pages or forums, and otherwise submitting information to the Services, the Services will collect the information you provide in such submissions. Some Services will also collect personal information such as your postal address, telephone number from you when you make purchases from us and when you respond to surveys, polls, contests, giveaways, and other promotional activities. This information may be processed with your Registration and Account Information (such as your user name, user ID) and/or Social Media Information for the processing purposes.	We use this information to provide you the Services, and to improve our Services.	Necessary to perform our contract with you to provide the Services. It is in our legitimate interests to provide a well-functioning and user-friendly site, and to improve our Services.
Partner Site Credentials When you log in or authenticate your account on the Services using your credentials from other partner gaming websites and applications (such as Battle.net and Twitch), we collect personal information about you, including a unique user ID, information about your avatars or game characters, and other gaming information. We do not receive your name, email address, or your account log-in credentials from our partners.	We use this information to provide you the Services.	Necessary to perform our contract with you to provide the Services.
Payments When you make payments through the Services, you will need to provide financial account information, such as your credit card number, to our third-party service providers. We do not collect or store personal information, though we receive summary information about transactions, but it does not include credit card or bank account numbers.	We use this information to facilitate your payments through the Services (such as if you elect to join a premium subscription).	Necessary to perform our contract with you to provide the Services.
Giveaways, sweepstakes and contests information You may also choose to submit your personal information to take part in giveaways, sweepstakes and contests. In certain circumstances, we may also process your contact and biographic information (such as name, telephone number, address, email address, gender, date of birth, nationality), location information, and banking information (for wire transfer purpose), for purposes of entering into contracts (such as ad agreements, NDA, affidavit, winner acceptance forms).	If you choose to participate in our giveaways, sweepstakes, and contests, we use this information to enable you to participate in the event, including for prize fulfilment (if you win).	We collect this information with your consent. It is in our legitimate interest to enter into contracts with you to support and facilitate business operations, manage risks, and ensure compliance with legal obligations.
Survey information You may also choose to submit your personal information to take part in our surveys. personal information that may be asked when completing the survey questions will depend, but may include your contact and biographic information, location information, social media account information, device information, professional or employment-related information, user data, gameplay data, and/or any other personal information provided by you.	If you choose to participate in our surveys (or our client’s surveys hosted by us), we use this information to enable you to participate in the event, including for prize fulfilment (if you win a prize).	We collect this information with your consent.
Advertising and marketing We sometimes use partners and cookies and other tracking technologies to help us with this – find out more in our sections on ‘Advertising Partners’ and ‘Cookies’ below. Where you consent, we may also use your personal information (such as your contact and biographic information (for example your name, telephone number, address, email address, gender, date of birth, nationality, survey responses), location information (for example, your IP address, region, location coordinates), online identifiers (for example, click-through data, cookie IDs, and/or account information (for example, your user ID, profile pictures, nicknames)) to send you electronic marketing. You can withdraw your consent to receiving electronic marketing communications any time by emailing privacy@zam.com.	Our Services are supported by advertising and marketing tailored to you. We use information, including personal information, to provide online advertising on the Services and to email you information we think will be useful or relevant to you.	We process this information with your consent. For other jurisdictions, we process this information where required or otherwise in accordance with applicable laws.
Technical information The Services automatically collect information about your device, such as a device ID and the browser type you are using. You can also permit the Services to access your device’s contact list and photo storage. We and third parties also collect data such as, Internet protocol (IP) address, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, device type, IDFA, AAID, click-through data, site traffic data, preferences and usage statistics. When we associate such information with personal information, we will treat the combination as personal information.	We use this information for the following purposes: to provide the Services, administer your account, and provide certain functionalities (such as push notifications); to analyse how our Services are used, to optimize your ability to view and use the Services, and to improve the functioning of the Services; to provide targeted advertising; to detect and prevent fraud and crime; to detect and prevent abuse of the Services or its functionalities and events; for reporting and data analysis purposes; for insurance purposes; to comply with our legal and regulatory obligations; to monitor and assess the quality of our Service; to detect, fix or prevent errors in the Services; to select and provide personalised content to you; to pass on feedback; to enforce our terms and conditions; and to provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information).	Necessary to perform our contract with you to provide the Services. It is in our legitimate interests to provide well-functioning Services, to improve our Services, and to enforce our terms and conditions. With your consent, we also use this technical information to serve targeted advertising to you.

In addition, we may also deidentify or anonymize your information such that it cannot reasonably be used to infer information about you or otherwise be linked to you (“deidentified information”) (or we may collect information that has already been deidentified/anonymized), and we may use such deidentified information for any purpose. To the extent we possess or process any deidentified information, we will maintain and use such information in deidentified/anonymized form and not attempt to re-identify the information, except solely for the purpose of determining whether our deidentification/anonymization process satisfies applicable legal requirements.

Cookies

We use cookies and other tracking technologies to enhance your experience using the Services. Cookies and such trackers are small files which, when placed on your device, enable us to provide certain features and functionalities. For more information about our Cookies policy, click here.

How we share your information

We share your personal information with third parties in accordance with applicable laws. Situations where this occur are:

Third parties that provide services in support of the Services, which may be located globally, such as: cloud service providers, payment processors, customer support and customer relationship management service providers, service providers to facilitate survey creation, distribution and analytics, and to administer prizes and delivery of prizes, ad networks, marketing providers and ad screening providers, document and contract management providers, social media providers and social media management solutions, and performance, analytics and security monitoring services.

Companies within our corporate group who process your personal information solely for the purpose of providing the Services to you. All such group companies may only use your personal information in accordance with this Privacy Policy.

Other users of the Services will be able to see certain information about you, such as information in your posts and uploads. Similarly, public posts, and any personal information in them, will be accessible via search engines or similar services.

Social networks or other partner websites with your permission. Certain functionalities of the Services will allow you to share information, including personal information, with social networking websites, such as Facebook. Their use of the information will be governed by their privacy policies, and you may be able to modify your privacy settings on their websites.

Advertising partners

When you use our Services, we and our third party advertising networks and their partners may use cookies and similar technologies to provide and personalize our Services and to provide targeted advertisements. Depending on the relevant identity partners and advertising partners, this may include collecting or receiving information about you, including your browser or operating system, device metrics and information, ad reporting or delivery data, unique identifiers (such as device, advertising, and/or cookie identifiers), IP address and other location data, user demographic information, types of deployed cookies, web browsing and search activities, transactions and interactions (which may be across other websites and services), clickstream data, types of advertisements viewed, email address (in hashed form), connection information, log and usage data, and/or access timestamps.

For example, when you use our Services, we share information that we collect from you, namely your email address (in hashed form), IP address or information about your browser or operating system with our identity partners/service providers, including Epsilon, Facebook and Google. Specifically:

Epsilon uses this information by matching it with an online identification code from its database that, upon obtaining your consent, we store in our first-party cookie for our use in online, in-app, and cross-channel advertising. Detailed information on Epsilon’s data processing activities is available in Epsilon’s privacy policy here https://legal.epsilon.com/global-privacy-policies/. To opt out of this use, please email us at optout@fanbyte.com and/or please click here https://www.epsilon.com/privacy/dms/opt-out/email to opt out of Epsilon’s use of your information.
LiveRamp uses this information by returning an online identification code that we store in our first-party cookie for our use in online, in-app, and cross-channel advertising, and which may be shared with advertising companies (including supply-side platforms and demand-side platforms) to enable interest-based and targeted advertising. To opt out of this use, please email us at optout@fanbyte.com and/or please click here (https://liveramp.com/opt_out/) to opt out of LiveRamp’s use of this information.
Meta and Google use data in hashed form to create custom audiences and personalized advertisements. To opt out of either (or both) of these uses, please email optout@fanbyte.com.

For a complete list of our advertising partners and each of their respective privacy policies, please refer to the “List of Partners (vendors)” link in our Cookies banner.

You may opt out of receiving interest-based advertising from online advertising networks or companies that are members of applicable self-regulatory organizations (such as the Digital Advertising Alliance) by visiting their ad choices link or by using GPC (as listed in the “Targeted Cookies” section of this privacy policy).

Legal reasons

We may share your information with law enforcement agencies, judicial authorities, regulators, or other organizations if legally required to do so, or if we have a good faith belief that such use is reasonably necessary to comply with legal obligations, processes or requests. Unfortunately we may not be able to seek your consent to or notify you in advance of such disclosure.

We may also share your information with third parties to: enforce our terms of service and other agreements, policies, and standards, including investigation of any potential violation thereof; detect, prevent or otherwise address security, fraud or technical issues; or protect the rights, property or safety of us, our users, a third party or the public as required or permitted by law.

Corporate Transactions.

We may also disclose your information to third parties: – in the event that we sell, transfer, merge, consolidate or re-organise any part(s) of our business or assets, or merge with, acquire or form a joint venture with, any other business, in which case we may disclose your data to any prospective buyer, new owner, or other third party involved in such change to our business. The information we hold about you may also be sold as part of those assets.

Information security

We implement and maintain reasonable administrative, technical and physical safeguards designed to protect the personal information you provide or we collect against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. Unfortunately, the Internet cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you provide to us through the Services or otherwise via the Internet; any transmission is at your own risk. We do not accept liability for unintentional disclosure.

Children’s privacy

We do not knowingly collect, maintain, or use personal information from children under 13 years of age (or in the case of a region where the minimum age for processing personal information differs, such different age), and no part of the Services is directed to children under such age. You should refer to the laws in your jurisdiction to ensure you are above the relevant legal minimum age.

If you learn that your child has provided us with personal information without your consent, you can alert us at privacy@zam.com. If we learn that we have collected any personal information from children, we will promptly take steps to delete such information and terminate the child’s account.

International data transfers

We may transfer data outside of the location in which you are based for the purposes described in this Privacy Policy.

We have servers for the Servers in the United States. We also have support, engineering and other teams who may support the Services, including from the United States, Canada, Serbia and Australia. Certain personal information may also be stored and processed by our third-party partners and service providers on their servers and in accordance with their privacy policies.

For EEA/UK users, transfers between our affiliates and to third parties use applicable safeguards, such as incorporating standard contractual clauses or taking into account adequacy assessments.

Data Retention

We do not keep your data for longer than is necessary to fulfil the relevant purpose described above unless we are required or permitted to do so under law.

We will retain your information as follows:Registration and Account Information: 7 years after your last active sessionCustomer Support & Communications: Stored for 1 year after the customer support issue has been resolved

Information from Using the Services: Stored until account deletion upon your request or due to inactivity after 7 years

Survey Information: 7 years after your last submissionGiveaways, Sweepstakes and Contests Information: 7 years after your last submissionSocial Media Information: 7 years after last active sessionPartner Site Credentials: 7 years after last active sessionPayments Information: 1 year after last usage

Advertising and marketing: Stored until you opt out or unsubscribe.

Technical information: Unless otherwise stated in our Cookies Policy, stored until account deletion upon your request or due to inactivity after 7 yearsUsage Logs: 30 days

After you have terminated your use of our Services, we may store your information in an aggregated and anonymized format.

Your rights & choices

Some jurisdictions’ laws grant specific rights to users of the Services. You may have certain rights in relation to the personal information we hold about you. Some of these only apply in certain circumstances and in certain jurisdictions. To exercise any of your rights, please contact us at privacy@zam.com. Such rights may include:

Access: to access personal information held by us and details about how we use it and who we share it with;

Portability: to provide your personal information (subject to any applicable law) to a third party in a structured, commonly used and machine-readable format;

Correction: to correct any personal information held about you that is inaccurate and have incomplete data completed.

Erasure: to erase your personal information in certain circumstances. We may need to retain personal information if there are valid grounds under data protection laws for us to do so.

Restriction of Processing to Storage Only: to require us to stop processing the personal information we hold about you other than for storage purposes in certain circumstances.

Objection: to object to our processing of your personal information.

If you ask for the deletion of your account, we will delete your profile information. Prior posts will be de-identified.

Complaints:

In the event that you wish to make a complaint about how we process your personal information, please contact us in the first instance at privacy@zam.com and we will endeavour to deal with your request. This is without prejudice to your right to launch a claim with a relevant data protection supervisory authority.

Withdrawing Consent & Marketing:

To the extent provided by applicable law, you can withdraw any consent you previously provided to us at any time, including consent for electronic marketing communication. You can do this by emailing privacy@zam.com. We will apply your preferences going forward. In some circumstances, withdrawing your consent to our use or disclosure of your personal information will mean that you cannot take advantage of certain or all of our Services.

Announcements: We may from time to time send you announcements when we consider it necessary to do so. These are essential system and service-related announcements and you are not able to opt-out of these notifications, which are not promotional in nature.

Changes to our privacy policy

We will revise this Privacy Policy if our privacy practices change, so review it periodically.

Please check this page frequently to see any updates or changes to this Privacy Policy.

Contact us

The entity responsible for the processing of your personal information is: ZAM Network LLC (doing business as Fanbyte), 12777 West Jefferson Blvd – Building E, Los Angeles, CA 90066, USA privacy@zam.com. Our representative in the EU is Achieved Compliance Advocacy, Ltd., which can be contacted at Singel 250, 1016 AB Amsterdam, Netherlands or by email at zam@gdprrepresentative.eu. Our representative in the UK is Achieved Compliance Advocacy Ltd, which can be contacted at Princess House, Princess Way, Swansea, UK SA1 3LW or by email at zam@gdprrepresentative.eu.

Privacy policy addendum for US residents

Collection and Disclosure of Personal Information

Over the past 12 months, we have collected and disclosed the following categories of personal information and sensitive personal information (denoted by *) from or about you, your device, and, if applicable, third parties, for a business purpose:

Category	Categories of Recipients
Identifiers such as mailing address, cookie identifiers, device identifiers, payment processor user identifiers, ZAM and social media account usernames, and phone number.	Third parties that provide services in support of the Services Companies within our corporate group Other users Social networks or other partner websites Advertising partners
Internet or other similar electronic network activity information, such as information about your avatars or game characters, browser type and version, operating system and platform, device type, IDFA, AAID, click-through data, browse and search history, log-in and clickstream data, and preferences and usage statistics.	Third parties that provide services in support of the Services Companies within our corporate group Social networks or other partner websites Advertising partners
Commercial information about any transactions within the Services, such as credit card numbers, bank account numbers, and financial account information* (including user tokens used to facilitate transactions and information collected to verify transactions) that you provide to our payment processors. We will receive summary information about transactions from our payment processors without specific reference to individual credit card numbers of bank account numbers.	Third parties that provide services in support of the Services Companies within our corporate group Other users Social networks or other partner websites Advertising partners
Audio, electronic, visual, or similar information such as your profile pictures, photos, screenshots, and videos shared or posted through the Service.	Third parties that provide services in support of the Services Companies within our corporate group Other users Social networks or other partner websites Advertising partners
Other information, including information about your gender* (collected in the consumer context).	Third parties that provide services in support of the Services Companies within our corporate group Other users Social networks or other partner websites Advertising partners

We collect your personal information for the purposes described in Section III, above and retain your personal information in accordance with Section VII above.

SELLING AND/OR SHARING OF PERSONAL INFORMATION

We do not have actual knowledge that we “sell” or “share” (as those terms are defined under the CCPA and used throughout this section) personal information of residents under 16 years of age. However, we disclose information to advertising partners for marketing and targeting/retargeting purposes, including through cookies and other tracking technologies. Under certain US privacy laws, this may qualify as a “sale” or “sharing” of personal information. We disclose, and have disclosed over the past 12 months, the following categories of information to such partners in a manner that is a “sale” or “sharing”:

Category

Identifiers, such as your name, IP address, email address, mailing address, cookie identifiers, device identifiers, payment processor user identifiers, ZAM and social media account usernames, and phone number.

Geolocation data, including device location and IP address.

Internet or other electronic network activity information, such as information about your avatars or game characters, user preferences, browser type and version, browser plug-in types and versions, operating system and platform, device type, IDFA, AAID, click-through data, browse and search history, log-in and clickstream data, and preferences and usage statistics

Rights under the Applicable US law

In addition to certain rights reference above, if you are a resident of the US, based on the state in which you reside, you may have additional rights, including::
- Know: Request we disclose to you free of charge the following information covering the 12 months preceding your request:
  - the categories of personal information about you that we collected, disclosed for a business purpose, sold or shared;
  - the categories of sources from which the personal information was collected;
  - the business purpose for collecting, selling, and/or sharing personal information about you;
  - the categories of third parties to whom we disclosed personal information about you and the categories of personal information that was disclosed (if applicable) and the purpose for disclosing the personal information about you; and
  - and
- Opt-Out of Targeted Advertising: Opt-out of the processing of your personal information for the purposes of targeted advertising. See the section on Cookies above in the Privacy Policy for further information.
- Opt-Out of Selling/Sharing: Opt-out of disclosures of your information in a manner that is considered a “sale” or “sharing”. To exercise this right, please use the following form: Do Not Sell or Share My Personal Information or email us at optout@fanbyte.com. For information on how we process opt-out preference signals, see the section above on Cookies.
- Non-Discrimination: Be free from unlawful discrimination for exercising your rights including providing a different level or quality of services or deny goods or services to you when you exercise your rights under the CCPA.

We aim to fulfill all verified requests within 45 days pursuant to the CCPA. If necessary, extensions for an additional 45 days will be accompanied by an explanation for the delay.

How to Exercise Your Rights

You may wish to log into your account and manage your data from there. If you are a US, you may exercise your rights, if any, to your data by contacting us at privacy@zam.com or completing this form. We may need to collect information from you to verify your identity, such as your email address, before providing a substantive response to the request. You may designate, in writing or through a power of attorney document, an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us.

In addition, you may have the right to appeal our decision regarding a request related to these rights by contacting us using the information provided above. When you submit a request or launch an appeal, we will limit our collection of your information to only what is necessary to securely fulfil your request or process your appeal. We will not require you or your authorized agent to pay a fee for the verification of your request or appeal